The Omnetra Business customer experience team

About Omnetra Business

Empowering Businesses.Enhancing Experiences.

At Omnetra Business, we believe that great experiences build stronger businesses. For over a decade we have been a trusted partner for companies worldwide, delivering innovative, scalable and results-driven outsourcing solutions.

Watch Our Story

Who We Are

Your Growth Partner
In Every Step

Omnetra Business (OPC) Pvt. Ltd. is a customer experience and business process outsourcing company focused on delivering excellence through people, process and technology.

We partner with startups, SMEs and global enterprises to streamline operations, reduce costs and drive measurable growth.

10+Years of
Experience

26+Happy
Clients

6+Countries
Served

The Omnetra Business team collaborating in the Kolkata office

Our Journey So Far

2014

Omnetra Business was founded with a vision to deliver exceptional customer experiences.

2018

Expanded services globally and built strong, long-running client partnerships.

2023+

Continuing to innovate with technology and a people-first approach.

Our Mission

To deliver innovative and cost-effective outsourcing solutions that empower businesses to focus on growth while we handle the rest.

Our Vision

To be a global leader in the BPO industry, recognised for our people, our technology and our commitment to creating extraordinary experiences.

Our Core Values

Integrity

We operate with honesty, transparency and respect in everything we do.

Excellence

We are committed to delivering the highest standards every time.

Customer First

Our clients' success is at the heart of every decision we make.

Innovation

We embrace technology and new ideas to deliver smarter solutions.

Collaboration

We believe in the power of teamwork and long-term partnerships.

Meet Our Leadership

Alok Agarwal

Ekta Bose

Swetambara Ghosh

Kritika Rathi

Priya Patra

Omnetra Business by the Numbers

10+Years of Experience

26+Happy Clients

2500+Trained Professionals

99%Client Retention

24/7Global Support

Certifications & Compliance

9001:2015Certified

27001:2013Certified

GDPRCompliant

DSSCompliant

Data SecurityAssured